WGU Student Portal Login Account, Password Recovery & Mobile App

WGU Student Portal login offers online degree programs where students can earn an affordable and recognized college degree. In this article we will share how to reset password and download mobile app.

Read on for more details!

Overview WGU Student Portal

Western Governors Institution (WGU Student Portal) is a non-profit private online university located in Millcreek, Utah. The institution uses a competency-based learning paradigm online as opposed to the conventional cohort-based classroom model used by most universities. The university was founded in 1997 by 19 U.S. governors after the 1995 Western Governors Association conference, which developed the idea of expanding educational opportunities over the Internet.

See more: Online college programs

WGU Student Portal Login Instructions 

With your WGU login account, you can access all your courses, and receive push notifications for updates on your exams and more. Follow our instructions below to log in quick

  1. Open the WGU Student Portal website by this link: wgu.edu
  2. Once step 1 is completed, the WGU Student Portal login window will appear on the page then enter the username and password in the required field 
sign in to wgu student portal
  1. Finally, to link your WGU Student Portal online account, click on the blue “Sign On” button.
log into wgu student portal

How do I log in to my Western Governors Student Portal on the mobile app?

The official Western Governors University mobile application for enrolled students is called WGU Mobile App. While you study on the go, you can sign in your courses, get push notifications for tests, easily connect with professors, and more.

Are you going to install the WGU app? Follow the steps below to ensure a successful connection to the WGU mobile app:

  1. To download the WGU app, iOS and Android users only need to click once

On Android, you can click this link to get the WGU mobile app: WGU mobile app on Google Play

wgu mobile app on google play

On iOS, you can click this link to get the WGU mobile app: WGU mobile app in the App Store

wgu mobile app on app store
  1. Launch the WGU Student Portal mobile app. After that, you can log in to your WGU Student Portal online account by entering your username and password.
  2. When you are ready, click on the login button of the Student Portal WGU.

Register a WGU Student account

  1. Go to the official website by the link above then click on “Create an account” button
create a wgu student account
  1. After that, type your information including
  • First name 
  • Last name 
  • Application pin
enroll a wgu student account
  1. Tap on “Next” button located at the end of the page 
register a wgu student account

Retrieve password of my Student Portal at WGU

You are a student at Western Governors University but can’t remember your WGU online login account. Do not worry; all you need to do is follow the instructions below to learn how to recover your password.

  1. Go to the WGU website. The next action is to select the blue “Student” option next to the Reset password prompt.
retrieve password of a wgu student account
  1. After completing step 1, you will be redirected to the WGU recovery password account for the student page. Then enter your username and the other information needed to create your WGU account.
reset password of a wgu student account
  1. When you’re done, click the orange “Next” button. You need to follow their directions to obtain a WGU password for a WGU Student Account.
recover password of a wgu student account

Reset password of WGU Employee login account

You work at Western Governors University, but have forgotten your password? Follow the instructions below to recover your WGU employee password account:

  1. Go to the WGU webpage. Then click on the “Employee” link on your screen
  2. After that enter your username and the other information needed to create your WGU account.
  3. When you’re done, tap the orange “Next” button. You need to follow their directions to obtain a WGU password for a student account.

Customer Service Of MyWGU Student Portal

If you are having trouble using WGU to access your online mywgu account, please contact our support team at the following number:

Phone number

You can reach a career counselor by calling 877-214-7008. Call them and leave a message. WGU’s support team makes every effort to respond to calls the same day, but is occasionally unable to do so due to demand. If you don’t get a call, they’ll put you on our list the next business day if they don’t get a call. Next business day is used for callbacks after 2:00 PM MT call (877) 435-7948 or 

WGU Student email: [email protected] 


Monday through Friday, 6 a.m. to 10 a.m., MT.
Sat. and Sun., 10 a.m. to 7 p.m., MT.

WGU address

4001 S 700 East, #700
Salt Lake City, UT 84107

Passwords, WGU support account numbers, and Social Security numbers are examples of sensitive data that you shouldn’t share unless you want to take a risk. WGU’s support team kindly recommends that you only use the encrypted chat option if you need to share really sensitive information. They will all give the same answer.


With the information on this page you can log in to your WGU Student Portal account. To manage your account, contact customer service and make online payments, and create a WGU Student Portal login account. Answers to various questions can be found in the FAQ section of the WGU Student Portal website.

Use the comment box below if you have any questions. Thanks for reading this. The Seattleducation page contains information.

Frequently asked questions about WGU

A partial refund of tuition and library fees is available to students whose admission date falls between the start of a semester and the 60% mark. Refunds are not available for students whose withdrawal date is more than 60% of the term.

You can take a break, I suppose up to three months. You have closed a kind of student portal during the break, which means that you do not have access to course material. Just let your student mentor know about your plan as soon as you have one so they can help you with the paperwork and other details.

You can indeed. Even after graduation, WGU graduates can still log in their WGU email accounts. Log in to the WGU Student Portal and select “Mail” from the menu to access your email account.
NOTE: If you are not sure how to sign in your WGU online account, continue scrolling down this page.

Incomplete courses are carried over to the next term. If your SAP falls below the approval threshold, you will be given a probationary period, but for many people, this will not happen if you fail even one lesson. Yes, you get academic probation if you do it continuously and don’t fail all your classes for the entire semester.

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