No Thank You to Naviance

Reposted with permission from Feral Families.

feral families

The district has designed a scope and sequence of how to use Naviance with a focus on 11th and 12th grade but actual implementation will be left school to school. Once parents have forfeited their chance to opt out there will not be any other chances to give consent for certain portions. They told me it is an all in system with individual schools being left to make decisions about how they will accommodate students who opt out….

Through my daughter’s eighth grade year, I started to familiarize myself with how high school is organized nowadays in SPS. It’s been a long time since my Ingraham days of “tennis shoe registration” where we ran station to station with little index cards and golf pencils signing up for our courses manually. So with a few weeks until school let out when I received this email from Seattle Public Schools, my interest was peaked,

Dear families,

We are pleased to announce the district’s college and career planning tool, Naviance, will be available in the 2018-19 school year to support your student’s personalized journey through high school. This is a web-based, mobile-friendly tool that you and your student can use to explore interests and options, consider post-high school plans, and ensures all students can have access to post-high school planning supports.

The Naviance college and career planning tool will allow students to:

• Research careers and colleges: Learn about career fields linked to personal interests, compare data from college admissions offices, take personalized surveys to understand strengths and goals.

• Get involved in the planning process:Build a resume, manage timelines and deadlines for making decisions about colleges and careers; organize and track documents related to the college application process, such as requesting and submitting letters of recommendation and transcripts.

• High School and Beyond Plan: Schools will be using Naviance to deliver high school and beyond plan lessons in grades 8-12.  The high school and beyond plan is a graduation requirement, which helps students and counselors make sure graduation requirements are met and are aligned to identified goals.

• Scholarship search: Students can search a database of scholarships based on their interest and goals, and organize materials for scholarship applications in one place.

Student Data and Opt-out Information

The district thoroughly vetted Naviance’s policies and practices with respect to preserving data security and student privacy. Families can choose to opt their students out of using this tool.

For students to utilize the college application support tools in Naviance, some student demographic and academic records need to be shared.  This may include gender, ethnicity, and transcripts. Students will also have the opportunity to add information about themselves when developing their high school and beyond plan and using other college and career exploratory resources within the Naviance tool.

We will be importing student information beginning on July 1 so counselors can use their training days during the summer to prepare for supporting your student in the fall. The window to opt out will be June 4-22, and will open again at the start of school.

Read more about Naviance’s commitment to data security and student privacy and opt out instructions

Each of our students is on a unique educational journey. We are committed to ensuring every one of them receives the support needed to prepare them for college, career and life. High school and beyond planning is one way we are supporting this commitment.

Thank you,

The College and Career Readiness Team

Seattle Public Schools

To which I responded,

Dear Superintendent and Directors,

I received a letter about Naviance informing me that I could opt out but not how to opt out. I found the information on the district website and it says I have to change the preferences on my Source account but I do not participate in the Source. I consulted our upcoming high school principal and guidance counselor and neither of them know how to opt out without a Source account. I also tried replying to the College & Career team but the email was sent with “no reply” options or contact info.

Please advise. The opt out window ends on 6/22.

Thank you,

Shawna Murphy

I was surprised by a quick reply from the College & Career Readiness team offering to teach me how to set up a Source account. I said no thank you and let them know that for a variety of choice and access issues they need to offer families another way to opt out. Their department sent me a computerized form a day or two later which I remember finding funny because if you don’t have computer access to use The Source, how would you fill out a computer form? By this time I had talked to several friends who wanted to opt their children out of Naviance too, but the form stopped working. I contacted the College & Career Readiness team again and it turned out THEY HAD MADE THE FORM ONLY FOR MY USE! Now I do appreciate that I am a privileged outlier but I reminded them they need a simple way for ALL families to opt out; not just the well known agitators. They thanked me for the feedback and said that they would work on that for the next opt out window of 9/5-9/19. They asked me to check back at the beginning of the school year.

On the first day of my daughter’s high school experience I emailed the SPS Director of College & Career Readiness, Caleb Perkins to loop back about what kind of outreach they were doing for families about Naviance and how one might elect to have their child opt out of this new system. Many parents of middle school and high school students I had spoken with were wary of this new system over data sharing, privacy and tracking concerns. Mr. Perkins responded to my email requesting a phone meeting we scheduled one for the following day.

I knew what questions I wanted to ask and they mostly centered on how parents will learn about this system so they can make an informed choice whether they would like to participate. My friend and educational blogger, Carolyn Leith is much more knowledgeable about some of intricate details of the system and she sent me a list of questions to use for my meeting, they are as follows,

1. How is Naviance going to be used? What classes will be using the software and what surveys will students be expected to participate in. Will the district inform parents of what surveys their students will be expected to complete.

2. Some surveys used by Naviance were intended to be filled out by students under the supervision of a parent. Will parents have access to student accounts?

3. How will students who opt out of Naviance be accommodated? How will this work if Naviance is part of a planned curriculum? For families who object to their student’s participation with Naviance, will a counselor be made available to help students navigate the last two years of high school.

4. How will opting out be handled with courses such as career essentials?

5. Does answering/ using different surveys change the data sharing agreement signed between the district and Naviance? What data is being shared (or made available for access via API’s ) and with whom?

6. What platforms ( such as Google Suite, Clever ) have access to Naviance? Does Naviance also have access to the data collected in Google Suite, Clever, and other platforms?

7. Is Naviance interoperable with other platforms and software used by Seattle Public Schools? Will parents be informed of what data is being shared and with what programs?

8. Is Seattle Public Schools willing to put in writing that it holds student personality tests and other sensitive data collected by Naviance and does not share it and will be liable for any breaches or misuse?

9. Is Seattle Public Schools willing to make transparent what algorithms and weighted factors are used to put students on specific career tracts? Is Naviance willing to share this information?

I started the conversation casually, moved on to the questions, without recording their answers and then moved into a friendly discussion of the larger issues at stake. Mr. Perkins has committed to sending me written answers to these questions, but since the opt out window only runs until 9/19, I decided to write a blog post about our conversation now while it’s still fresh. Incidentally the College & Career Readiness team has set up five regional Naviance Information Sessions but to date they have been poorly publicized and offered only from 5:30-6:30, which is a tricky for many families.

A few things I learned at the beginning of my meeting on speaker phone with Caleb Perkins and Krista Rillo were that SPS paid a little over $600,000 total to Hobson for the use of Naviance for three years. The district paid for Naviance using a voter approved technology levy. The district believes their legal team has thoroughly vetted the contract and has stiff penalties in place for any future theoretical data breach.

The district has designed a scope and sequence of how to use Naviance with a focus on 11th and 12th grade but actual implementation will be left school to school. Once parents have forfeited their chance to opt out there will not be any other chances to give consent for certain portions. They told me it is an all in system with individual schools being left to make decisions about how they will accommodate students who opt out. In addition to The Source, families can also opt out by informing their school office. I gave strong feedback that these were not enough options. Not all families feel comfortable working with their school office and not all school office staff are going to welcome opt outs. I gave the example of how differently SBAC opt outs are handled school to school. At my daughters’ school, it was seen as no big deal with as many as 10% of our students opting out of standardized testing. But other schools are much more hostile to test refusers. At nearby Denny Middle School there was a school carnival that only students who had taken the SBAC could attend and other friends around the district reported having principals want to schedule parent conferences in response to their opt out emails. These parents were then strongly encouraged to have their students take the SBAC. I suggested publicizing a phone number that parents could call directly to opt out of Naviance.

Both Caleb and Krista talked about aspects of Naviance they are excited about. Students can apply directly to colleges, send transcripts and apply for scholarships. Mr. Perkins is especially excited about a set of videos featuring underrepresented groups in non traditional careers. I asked if parents would have access to this information. The answer was a little shocking. They said they were not building in parent access this year and that parents would potentially have “read only” account access next year. They also said that based on what types of searches and inquiries the student was making, they would receive more info in those areas. So if your student was surveyed to show interest in engineering, they would start receiving notices about STEM opportunities in the area. For me, this is a red flag for tracking, and between that, lack of parent access and the idea that my child may be sending my financial information to multiple parties through this system, I am alarmed.

The conversation then took a turn into the big picture and that’s when I really began to question what Seattle Public Schools has gotten themselves into trying to fulfill the legislature’s high school and beyond requirements. Mr. Perkins told me that there had been discussion by the School Board Directors, with some directors in opposition, to naming this new project “Seattle Ready” after the idea that in order to live in Seattle now one will need to have a high paying job. They argued that this idea is “economy driven” and I argued that the opposite is actually true. Not only is child care highly sought after in Seattle, as working class person, a child care provider making about $20, I took strong offense to this notion that students might be dissuaded from pursuing a meaningful career like mine, that gives me so much joy, and supports so many people, because it does not pay “Seattle Ready” wages. I pointed out to them that they were actually doing a disservice to their own workforce by promoting these classist and elitist ideas and I suggested they look to the example of our First Student bus drivers. A “Seattle Ready” system is never going to suggest that a student might enjoy a career as a bus driver and yet what vacancies have not been able to be filled this year and last? School bus drivers. The school bus driver shortage is wreaking havoc on our Seattle working families who’s school buses are frequently late and sometimes don’t show up at all.

Another example I gave, is the district’s own IA’s who often do not earn enough to afford housing in Seattle and have long commutes into the city. These are the same people that the district relies on to care for our most vulnerable students, a position I hold in high esteem and yet the district would deem this career not “Seattle Ready” viable.

I would rather that my student were taught the value of a day’s work and learn about social justice and organizing for better pay for all workers than be taught that some jobs are better than others. I don’t buy it. And what about my friends who ARE artists and musicians and writers but that is not the job they do for money. This early emphasis on what job we have and how it defines us is misguided at best and troubling for me as a parent of kids who dance to their own drum. My youngest has always said she will be an animal communicator and a fortune teller when she grows up and my oldest would like to write for sitcoms but is interested in retail while she starts working on her scripts. It seems highly unlikely these tracks are available in Naviance or any “economy driven” system but I want my children to be who they are, loving, kind and interesting people, who also will some day have jobs, and maybe many many different kinds of jobs; this is why I have chosen to opt out of Naviance.

-Shawna Murphy

One comment

  1. A wonderful account of the year way or the highway thinking in this district and the process of contracting with Naviance. This problem in not unique to Seattle. The whole concept of college and career readiness has infected discussions of educational the way down to Kindergarten. I work in the arts and in education. Naviance and Hopson’s are data mongers.

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